Employees fun learning format

The client

A leading Australian coal seam gas explorer and producer.

The challenges

Our client needed a standard approach to contractor procurement. However, they were struggling to establish a consistent and interesting learning method across all their sites. They also lacked a method or tools for measuring how well knowledge was retained.

The company had relied on classroom-based, PowerPoint presentations to present complex and content-heavy material. While this information was crucial, feedback from participants showed that the existing course was “boring” and they didn’t remember key information. The challenge for TCI was to transform the material into interesting, interactive learning that all participants would understand and remember.

The goals

The courseware had to:

be updated and revamped to reflect only important information
be interactive and user-friendly
cater to a wide variety of users and different levels of software competency
be available at any time or location the client chose
be able to track employees’ progress and the completion of modules
contain assessments to ensure that participants had retained the information presented.

The solution

After consulting with us, the client decided on an innovative eLearning solution that reflected TCI’s philosophy of simple, effective and surprising online training.

Working with them, we edited the existing material so that it more concisely reflected the company’s business objectives and procedures. We then translated this material into online, interactive animations, instructional case studies, quizzes, graphics, and simple, easy-to-understand blocks of information.

The company was able to track the progress of employees through the learning management system (LMS).

The results

The client was thrilled with the eLearning solution provided by TCI, reporting that:

the modules met all business objectives
the information was being retained by participants, and this was now easy to track through the LMS
participants no longer complained of “boring and difficult” content, and were happy to work their way through the new “fun” format, when and where it suited them.