Personal Effectiveness


Short Business Courses

TCI's short courses are specifically designed to enable rapid skill and knowledge transfer about specific topics that effect every day business. They can be referred to time and time again or they can be an important new employee learning tool. Short courses all feature a knowledge quiz at the end of the last module in each course. There are tips, tricks and take aways embedded in the courseware. This rich Australian based content is used by many businesses large and small throughout Australia.


Assertiveness at Work

Become more confident, co-operative and positive in your approach to others. Understand the difference between assertive, aggressive and passive behaviour. By using the tools and techniques from this course, you can proactively improve your assertiveness in the workplace, increasing your personal effectiveness.

Conflict Resolution

Conflict can be a positive force in any business if it is managed and monitored properly. This course will provide you with an understanding of conflict and give you strategies to effectively manage it. Upon completion, you will understand how to improve your ability to deal with conflict at work.

Effective Networking

Discover how to grow your network for professional success. While the focus is on networking in a business or professional context, the concepts introduced in this course are easily applicable to your personal life. Networking is a proactive investment in your professional future.

Learning to Lead

An introduction to leadership and motivation theories and practices, this course is designed on the premise that everyone has leadership qualities that can be developed. Identify what type of leader you are, how your followers may respond to your leadership style and how you can better motivate your team.

Stress Management

This course will provide you with an understanding of the causes and effects of stress, and most importantly, techniques you can use to reduce stress. Learn strategies to achieve and maintain your optimum stress level, and how to use stress as a motivator.

Understanding Time Management

Time is one of the scarcest resources for busy people. Learn how to manage your time more effectively with simple, clear strategies that are realistic to achieve and maintain. Improve your efficiency and maintain a better life/work balance.

Leadership Skills for Aspiring Women

A course specifically designed for women who are aspiring toward leadership roles or who are relatively new to their roles in leading other. Understand the leadership landscape for women, discover essential qualities of leadership and how to apply them, understand power and influence in order to negotiate both effectively, nurture and manage your career.



Advanced Business Course

TCI's advanced business courses set the scene for supervisory and middle management roles. They explore the essential topics of leadership of self and teams, commercial business focus and making sound business decisions as well as to plan and prioritise workplace projects and the busy staff member's day, week and month..


Managing Work Priorities

Before we can manage others we must be able to manage ourselves. This program aims to equip the participants with the skills to manage their own work priorities and plan their own on-going development. From this platform they can then coach and guide the development of their staff.

This course is designed for frontline managers, supervisors, team leaders, professional and technical staff. In particular anyone wishing to manage their own performance and take responsibility for their professional development.

AU$892.80

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