Conducting a performance appraisal

You'll learn

• The aims and objectives of performance management.
• Techniques for effective performance appraisal.

You'll be able to

• Approach performance reviews feeling more positive and confident.
• Conduct performance appraisals that are more open, constructive and effective.
• Help improve team morale and performance.

Course outline

• Performance management
• What is performance management?
• Performance management process and cycle
• Performance planning
• Job clarity
• Goal setting
• Performance monitoring
• Communication
• Feedback
• Performance gaps
• Data gathering and documentation
• Rating scales and examples
• Essay method
• Key performance indicators
• 360 degree feedback
• Performance appraisal meetings
• Elements of a successful performance appraisal
• Appraiser – preparing
• Employee – preparing
• Documentation
• Performance development activities and coaching
• Identifying and determining development activities
• Development and training
• Coaching
• Mentoring

AU$99